Even as the World is reeling under a slowdown with the fear of an outsourcing backlash lurking around, the BPO industry in the country is somewhat sangfroid, according to P V Kannan, Co-founder and CEO,24x7 Customer Inc, a leading BPO, as he explains the reasons behind to.
The U.S Government looked at outsourcing differently depending on the economic situation. That is a common thing whenever there is a business slowdown as it happened a couple of times in the last nine years.
satish.....,22 june
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